We want to get your order out as soon as possible, so in order to do this it starts processing right away. If something is incorrect on your order or you need to cancel it, please contact us at email@example.com within 30 minutes of placing the order and we will get back to you as soon as we can. We are unable to guarantee any changes or cancellations can be made after this time frame. If you are trying to reach us over the weekend, please note our offices are closed Saturday and Sunday. We will respond to your request on Monday.